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How
do I make the hotel reservation? |
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Click
the 'Find Your London Hotel' button. You will then
need to select the dates and number of rooms in the
Availability page. Beyond which you will get a list
of available hotels as per your selection, along with
the respective tariff, profile, etc. You can then
reserve the hotel that suits you best.
Do not use several reservation systems at the same
time. Our server is London's main hotel server, and
we'll try to reserve the hotel accommodation for you
at the most competitive price. Several reservations,
if logged in at the same time, increase the price
of hotel accommodation as they reduce the number of
free rooms available.
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Can
I make a reservation directly with the hotel? |
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You can, but the prices
displayed on Simply London are available only through
us. If you make the hotel reservation directly, you
will be charged 20% to 50% extra.
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How
frequently are the hotel prices updated on Simply
London? |
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prices are updated daily and are the latest. As we are
constantly negotiating with the hotels listed on our
site to offer you a definite price advantage. Do visit
regularly to track the latest HOTel Offers. |
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Are
there any other charges I have to pay, other than
what is shown as
booking price? |
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No. The price mentioned
on Simply London is inclusive of all taxes and service
charges. However, in order to cover our administration
expenses, a £5 fee will apply to bookings of
2 nights and less (per reservation NOT per person).
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What
if I am afraid of sending my credit card information
on the net? |
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All credit card payments
made through our payment gateway are completely secured.
However, in the rare case of you not wanting to send
your credit card information on the net, you can download
the reservation form, print it, complete it in
black ink and fax it to our central office in London:
+44 (0) 207 4309500. Remember, we won't be able to
process your request without credit card information.
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Is
the reservation guaranteed? |
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Yes. After we send
you 'Reservation Completed' e-mail, rest assured,
the room availability is guaranteed.
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Can
I change my hotel reservation? |
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In the event of you wanting to change either the dates,
number of rooms, hotel, etc. after the reservation
is made, you will have to pay alteration fees. Kindly
get in touch with us in case you need to change your
reservation or checkout our Terms & Conditions.
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What
if I want to cancel my reservation?
What are the charges? How will I get my
refund? |
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Please refer to our Terms
& Conditions.
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What
if the hotel I am interested in is on 'Request
Booking', and not immediately available? |
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Simply, choose your
preferred hotel and click on the 'Fax Booking' button.
Print the fax booking form, fill it with black ink,
clearly writing the hotel name, number of adults and
children, duration of stay and the room types (if
known), and fax it to +44 (0)207 4309500.
Once a confirmation has been received for your requested
hotel, we will proceed with charging your card as
agreed in the original request. If we are unable to
confirm the initial requested hotel accommodation,
an alternative may be provided and an email notification
will be sent to you along with the details. The reservation
will be held for 48 hours for you to signify acceptance.
When we are in receipt of your acceptance, we shall
charge your card as agreed in the faxed booking form.
In the unlikely event of you not receiving a reply
from us within 48 hours, please re-submit your request.
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